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Reporting and Statistics
Corebridge enables administrators to generate:
Tailored analysis - Corebridge can create detailed reports concerning organisation-wide telephone activity and also break data down by individuals and teams
Call log data presented for customers or partners
Call durations, lost calls quantified, received calls calculated, numbers of calls queueing, transferred calls,…
Real-time presentation of statistics - alerts based on incoming call volumes, call queue lengths, callers' time spent on hold…
Download Corebridge's On-demand Reporting datasheet here.
Figure 1 below shows a sample Corebridge's report page presenting total call durations for a 30-day period for users of a specified team.

Figure 2 below displays call duration data broken down graphically by correspondent for the telephony activity of an individual worker.

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Mobile Monday
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