Case Studies

CLSA

Ian Aniszewski, Manager for Infrastructure Strategies, CLSA

“This platform has reduced internal communications charges significantly and delivered business quality voice. Our productivity has gone up 15% and we saved about 80% in costs, equivalent to $US480,000.”

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Hydrokit

For twenty-two years, Hydrokit has been the leader in the sale and repair of agricultural equipment. Hydrokit designs, sells and delivers customer-specific hydraulic and electronic solutions.

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Inapa

Jean-Francois Duportic, Operations Director, Inapa France

“Corebridge integrated perfectly with our CRM solution, OverQuota, and did not require any expensive development work or additional infrastructure and its performance was far beyond our expectations.”

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Quiksilver

Tanguy Honore, Head of Sales and Customer Services, Quiksilver Europe

“Corebridge understood our expectations completely and has delivered a solution which perfectly meets our needs.”

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SCPP

Dov Slama, CIO, SCPP

“Corebridge has helped me and my team to work smartly when dealing with customers.”

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Silverbeck Rymer Solicitors

Since the implementation of Corebridge, staff productivity and work flows have improved significantly, freeing up to 26 minutes each day for each team member. In addition to benefiting from the automatic launch of relevant applications based on inbound or outbound telephone calls, staff no longer need to deal with answering and subsequently transferring calls.

Corebridge’s intelligent automated call routing feature directs calls automatically based on case ownership, team member presence and status.

Read more about Silverbeck Rymer's Success Story