CLSA and Corebridge combine to deliver an award winning convergence solution

20 December 2006

Using Corebridge technology in conjunction with Nortel hardware, CLSA the global investment bank has won a prestigious All Star award for this year from the Network Asia publication.  Corebridge’s solution was adjudicated amongst the best in a competition that also included respected global brands such as Cable & Wireless, Cisco, HP, Oracle and Symantec and whose judges’ panel included HSBC’s Head of IT.

CLSA had simple objectives.  It wished to improve communications with its customers, reduce its operating costs and still maintain its high quality communications infrastructure.   The All Star Award judges were impressed by the effectiveness and speed at which the bank had achieved these goals after Corebridge was commissioned to install its solution. Operating in conjunction with Nortel voice and data hardware, Corebridge eliminated the gap between CLSA’s voice and data towers that had meant that traders and analysts had to dial outgoing numbers manually and search records for customer information in the same way.  Corebridge’s link of voice and data applications automated these processes easily and accessibly.

A year on from the small-scale pilot programme tested in Hong Kong, CLSA has embedded Corebridge technology in its office systems throughout the world.  The productivity gains wrought by converging voice and data applications have been startling.

Ian Aniszewski, CLSA’s manager for infrastructure strategies comments, “This platform has reduced internal communications charges significantly and delivered business quality voice. Our productivity has gone up 15% and we saved about 80% in costs, equivalent to $US480,000.

Neil Orvay, Corebridge’s co-founder and Managing Director in the Asia Pacific region, is justifiably pleased by the benefits that CLSA has derived from installing the Corebridge Solution. “We are delighted that CLSA’s achievements in improving their productivity so markedly have been recognised by Network Asia,” says Mr. Orvay. “It proves the Corebridge Solution’s effectiveness and demonstrates the value that Corebridge’s non-intrusive technology can add to the infrastructure of any organisation in the financial sector, whatever its size.”