Call Logs

Corebridge Call Logs allow users to manage their calls in the same easy way that they manage their emails in Microsoft Outlook or Lotus Notes. It can sort incoming, outgoing and missed calls by caller name, date etc and log them with notes attached for future reference.

Call Logs integrated with Voice Recording

Calls can be passed through a voice recording system integrated with Corebridge and voice recordings can be linked to individual call items. Individual calls can be recorded dynamically and the whole conversation cached and recorded.

Alternatively all calls to the business can be recorded, as directed by the business or system administrators.

Call Logs integrated with Voice Recording and Mobility

Using Corebridge integrated voice recording and mobility function for the first time an investment banker can accept a trade on his mobile phone, keeping a full audit trail and adhering to Best Practice.

A lawyer can take attendance notes on mobile phone for his/her legal secretary to subsequently extract the details of the call and prepare the relevant confirmation letter.

Call Logs integrated with third party applications

Corebridge Call Logs integrated with billing/accounting packages can contribute to the accuracy of automated invoices produced for professionals who charge on the basis of time expended.

Utilising Corebridge Call Logs in any of the above scenarios delivers critical business value to any professional services-based business and/or any industry sectors which are subject to regulatory compliance.

The reverse of Hotkey (calling emails) applies to Call Logs (e-mailing calls). That is users can e-mail calls noted in their call logs or send them SMSes or faxes at two clicks of the mouse.